Versand
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1. Processing Time
- Orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification.
- Please double-check your shipping address. We will not be responsible for orders shipped to incorrect addresses.
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2. Shipping Rates
- Shipping charges are calculated based on the weight of your order and the destination.
- Free shipping is available for orders over a specified amount. Check our promotions for details.
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3. Shipping Methods
- We offer standard and expedited shipping options.
- Standard shipping usually takes 3-5 business days, while expedited shipping takes 1-2 business days.
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4. International Shipping
- We ship internationally. Shipping rates and delivery times vary based on the destination.
- International customers are responsible for any customs duties or taxes imposed by their country.
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5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- Use the tracking number to monitor your package's journey to your doorstep.
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6. Delays
- We strive to deliver your order promptly, but unforeseen circumstances may cause delays.
- If there's a significant delay, we will notify you via email.
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7. Lost or Damaged Items
- In the rare event of lost or damaged items during shipping, please contact us within 7 days of receiving your order.
- Provide photos of the damaged items and packaging for our investigation.
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8. Returns Due to Shipping Issues
- If your order is returned to us due to an incorrect address or delivery failure, we will contact you for an alternative address.
- Additional shipping charges may apply for reshipment
Thank you for choosing Miro
